Return Policy

You have the right to cancel your order up to 30 days after receipt, without giving any reason. After cancellation, you have an additional 30 days to return your product. You will then receive a full refund of the order amount, including the original shipping costs.

Only the return shipping costs from your home to the online store are at your own expense. Please consult your carrier’s website for the exact rates.

If you exercise your right of withdrawal, the product must be returned to the entrepreneur with all supplied accessories and – if reasonably possible – in its original condition and packaging.

To make use of this right, you can contact us at info@masonharper-charleston.com. We will refund the order amount due within 30 days after registering your return, provided the product has already been received back in good condition.